Router Best Practices: Reboot, Update, and Optimize.

Taking a few simple steps to optimize your wireless router can significantly improve its signal with minimal effort. Periodically reviewing your network and following these tips can help you get the best performance from your router. 

Simple Tips to Boost Your Wi-Fi Signal

  • Regular maintenance, like rebooting your router during off-hours, can help keep it running smoothly. This also allows the router to process automatic updates and implement necessary adjustments.
  • Change your Wi-Fi password regularly and keep it private to minimize the risk of unauthorized access, whether from digital freeloaders or unwanted users.
  • Keep in mind that some devices may automatically update to use your new password. In such cases, you might need to manually remove these devices or have them “forget” your network. 
  • For added security, consider enabling your router’s guest network feature. This allows visitors to connect without sharing your main Wi-Fi password.
  • Remove outdated devices from your network, as older standards can slow down performance. Routers often default to the slowest standard in use. Disconnecting older devices and rebooting your router will allow it to reconfigure for faster speeds.
  • Position your router as close to the center of your home as possible to maximize its range and ensure better connectivity for all your devices. To maintain optimal performance, avoid placing it near sources of interference, like steel beams or thick walls. 
  • Follow the instructions in your router’s manual to keep its firmware up to date. Firmware updates often improve your router’s performance and automatically optimize its signal. 
  • If your router has removable antennas, consider upgrading them for better performance. While the included antennas are functional, higher-quality replacements from the router’s manufacturer or third parties can significantly improve signal strength and coverage. 

What Should My Router Settings Be?

  • Your router lets you prioritize traffic and “whitelist” specific devices, ensuring they get more bandwidth while limiting or ignoring others. Since most routers don’t automatically distinguish between high-demand activities like 4K streaming and low-impact tasks like smart device connections, setting these priorities can significantly improve performance. 
  • Take note of the “names” assigned to devices on your network. These are typically based on the device’s brand, sometimes customized, like “Jenny’s iPhone.” Simpler devices, such as smart plugs, may display the manufacturer’s name or a serial number. Televisions are often labeled with their location in the house, making them easier to identify.
  • Make a list of the rooms where each device connected to your router is located.
  • In the QoS settings, you can prioritize specific devices, like your streaming stick, to ensure they get the best performance. You can also block unfamiliar devices, but be sure to check with household members or visitors first to avoid accidentally disconnecting their tablets or other personal devices.
  • You can assign devices to specific bands and channels with a dual-band router for optimal performance. Use the 5 GHz bands for devices close to the router, offering faster speeds but a shorter range. Connect devices farther away or frequently moved, like laptops, to the 2.4 GHz band, which has a more extended range but slower speeds.
  • If you have multiple devices, consider assigning individual channels within each band. If a device performs better on one channel than another, it may be experiencing interference, such as from a nearby router, on the slower channel.

If you’re unsure about your router’s performance, reach out to your internet service provider. They can often offer assistance and, in some cases, send technicians to help with installation and setup. 

Maximizing your router’s performance can be tricky, but a few simple routines and checks can make a big difference when it matters most. Utah Broadband is always here to help if you have any questions or concerns.

Eight Myths About Fiber Internet Debunked

When technological advances occur and are not widely understood, mistruths or myths often arise around them. Fiber Internet is no exception, as it has burst onto the scene, offering unmatched speeds. As the deployment of fiber Internet increases and knowledge grows, myths will be dispelled, and fiber will take its place, as the telephone did over 100 years ago, as the technology for the next century.

We thought we’d start early in fiber’s lifecycle to debunk the most common myths about it and shed a little light on what is the single fastest means for delivering high-speed Internet.

Myth 1—Fiber Internet Is Too New and Unproven

Fiber has been around for a long time. In the 1880s, Alexander Graham Bell first used light to deliver sound, but it wasn’t until the late 1970s that its commercial application first happened. By the late 1990s, it began to increase and became widely used commercially by major network service providers for commercial and residential use ever since.

Myth 2—Fiber Internet is Costly and Out of The Reach for Most

While fiber Internet has traditionally been more costly, its prices have recently become more competitive. The question isn’t necessarily cost, but what’s the value? When understanding the benefits and features of fiber Internet over other solutions, fiber Internet offers the best value for performance, reliability, and speed. With government support, prices have been reduced even more dramatically for lower-income families.

Myth 3—Fiber Optic Cables Are Easily Broken

Fiber optic cables are indeed made of thin glass fibers, which might lead you to think they can be easily broken. However, these fibers are protected by a buffer coating that prevents damage, and thanks to the flexibility of the cables, fiber optic technology is quite durable. The main risk of damage typically comes from accidental cuts, such as during digging.

Myth 4—Fiber Internet Is Not For Residential Use

Because of fiber’s speed, many people think it must be exclusive to commercial use. Today’s homes are increasingly filled with a range of smart devices, requiring faster uploads and downloads without significant limits on the number of devices running simultaneously. From smartphones, gaming systems, and smart televisions to computers, tablets, and even video doorbells, homeowners are demanding the speed at which only fiber Internet can deliver.

Myth 5—Weather Disrupts Fiber Internet Easily

Put simply and directly, fiber optic cables are not vulnerable to harsh weather conditions. These cables can be placed in water, so heavy rain, snow, and wind do not impact the fiber Internet’s signal strength. While storm damage may harm cables above ground, the weather itself does not affect signals like what happens with cable Internet, satellite, or even telephony.

Myth 6—Fiber Internet Is No Different Than Cable, 5G, or Other Types of Broadband Connectivity

Fiber Internet is faster and more reliable than traditional cable and telephone technology, such as coaxial cable, copper DSL, and satellite Internet. Cable providers’ coaxial-based networks cannot deliver the speeds of fiber. The old copper-based DSL telephone network was great for the early days of dial-up, AOL, and CompuServe, but it cannot compete with fiber’s capabilities today. Furthermore, satellite Internet, while great for hard-to-get-to places, is costly and doesn’t provide the performance fiber Internet can.

Myth 7—Content Is Limited Over Fiber Internet

With fiber Internet, once the service is activated, one can sign up online for all the traditional streaming services such as Disney+, Hulu, YouTube, and others to get content and even traditional broadcast programming. The same is true for gaming. And this is only getting better as more traditional content providers offer attractive streaming bundles.

Myth 8—Accessibility Is the Biggest Downside of Fiber

Let’s be honest—the biggest, and perhaps the only, downside to fiber Internet is its availability. Since it’s a newer technology, fiber isn’t accessible to everyone yet; expanding it to all areas will take time. The great news is that availability is rapidly increasing, even for existing homes, driven by growing demand. Beyond that, fiber delivers superior service compared to other options and comes with virtually no drawbacks.

Final Thoughts

Fiber Internet is becoming more widely available, and as people experience it firsthand, many common myths will fade away. It’s fast, reliable, and future-proof, able to scale quickly to meet growing bandwidth needs. As more homes become “smart,” having a stable Internet connection will be crucial for everyday living, and fiber offers the ideal solution to meet that demand. Want to learn more about Fiber Internet? Reach out to our fantastic customer support team at 801-717-2000.

Utah Broadband CEO Featured on Business Elevated Podcast

UBB’s CEO to Discuss How Internet Connectivity is Important to Support Business in Utah and More

Utah Broadband (UBB), Utah’s most trusted high-speed Internet service provider and a subsidiary of Boston Omaha Corporation (NYSE: BOC), announced that Ben Elkin’s UBB’s CEO appeared on the Business Elevated Podcast produced by Utah Governor’s Office of Economic Opportunity on October 18. Elkins discussed broadband connectivity in Utah, its importance to businesses, and ways Internet service providers are working to get Utah residents access to the Internet through government programs such as the Affordable Connectivity Program and Broadband Equity, Access, and Deployment Program.

“Broadband connectivity has become a lifeline for businesses and consumers today,” Elkins said. “That’s why it is important to understand what ISPs such as UBB have to offer and how they work to provide connectivity to everyone. Our society relies heavily on connectivity, and broadband technology is an integral part of it. I hope this podcast has shed some light on the topic for organizations and consumers so they know how better to take advantage of its benefits.”

In the podcast, Pete Codella, managing director of business services at the Governor’s Office of Economic Opportunity, talks with Elkins about his recent move to Utah and his leadership overseeing broadband companies under Boston Omaha Broadband, including Arizona-based AireBeam and Utah Broadband. Elkins explained how the companies are pivotal in providing high-quality Internet services to each respective market and highlighted the growing demand for fiber connectivity due to the increasing number of Internet-connected devices. He also touches on the entrepreneurial culture in Utah and the strong demand for broadband services among businesses. Elkins emphasizes the company’s focus on maintaining high customer satisfaction and addressing bandwidth needs effectively.

The duo delved into the rising importance of high-speed Internet as more households adopt smart devices, spotlighting Utah Broadband’s efforts to meet future demands by upgrading its network to gigabit speeds. Elkins also highlighted the company’s customer-centric team, selective growth strategy, and dedication to improving Internet access in underserved rural areas of Utah, which is supported by federal infrastructure funding.

“I’ve worked in the Internet services industry for quite some time and have experience with ISPs around the country. What impresses me most about Salt Lake is the strong spirit of entrepreneurship within the business community,” Elkins said about the podcast. “Utah is extremely competitive with other states regarding the connectivity these entrepreneurs and consumers need. This is particularly impressive given the very nature of the state’s terrain and size. UBB is working to make it even better as Utah braces for further growth.”

About Utah Broadband

Utah Broadband has consistently been ranked one of the best Internet providers in Utah. Since 2002, Utah Broadband has proudly served communities of the Wasatch Front and Back and is known for providing customers with fast and reliable Internet speeds at a great value. Utah Broadband is a subsidiary of Boston Omaha Corporation (NYSE: BOC).

The Mystery of Streaming TV Debunked

Many are familiar with cable television and the programming it offers. But as technology advances and people continue relying on the Internet to support their homes, many are increasingly looking to streaming for entertainment. However, most still ask, can you access the same programming cable TV offers?

The short answer is a resounding yes and even more! While TV streaming matches what cable television offers, especially local programming, it has many other benefits for subscribers. The most challenging part of streaming, with all its options and the ability to view content at any time on any device, is deciding which platform or combination of platforms is right for you. As streaming becomes more popular and cable becomes less affordable, more subscribers are taking the plunge.

What Is Streaming TV?

Streaming resembles the traditional way people used to watch TV via cable. However, it allows them to use the Internet to watch shows, movies, sports, or news channels across many devices in real-time or on demand. Streaming TV accesses video entertainment over the Internet rather than through broadcast, cable, or satellite services. It can be accessed on most devices that can connect to the Internet, including smart TVs, smartphones, computers, and tablets.

There are several ways to connect to streaming services. You can connect to a streaming service through your smart TV’s interface, directly from streaming sites, apps, or a web browser. Streaming is also available through services like Amazon Prime, Netflix, or Hulu, among many others.

How Does Streaming TV Work?

You should have a reliable Internet connection with enough speed for streaming services. Utah Broadband Internet offers a lag-free, HD streaming experience with packages ranging from 100 Mbps to 2 Gig.

What Types of Streaming Content Are There?

Several different streaming options provide programming flexibility, ranging from traditional broadcast to cable television. Here is a rundown:

  • Live TV streaming services involve being able to watch live content happening in real time. Many platforms offer live TV, such as Hulu + Live TV. With platforms like this, you can access all your favorite channels just like traditional cable.
  • On-demand streaming involves having instant access to videos from online libraries. It’s become one of the most preferred ways to watch video content. On-demand video streaming lets viewers decide how, where, and when to view media content.
  • Free streaming gives you access to news, videos, and TV shows without spending a single cent on a subscription. With several free services available, it’s easy to start watching. While some content may include ads, you’ll still enjoy great entertainment at no cost.
Cable TV Is Easy to Access – What About Streaming TV?

Here-in lies probably the most significant “misconception” with streaming TV versus cable television – it is hard to access and to know what is on or available at what time. Cable television has an easy-to-use guide and usually a search function to find programming simply without hassle.

Now, more and more Internet providers are offering easy-to-use interfaces or platforms similar to what cable provides to allow for simplifying streaming services. MyBundle TV is an example of such a platform. Based on a fiber Internet subscriber’s preferences and favorite channels, MyBundle’s Find My Bundle tool will determine which Live TV package is best for the subscriber, making the transition to streaming TV seamless. MyBundle and other platforms, including local television stations, can configure a content package for a subscriber and provide an easy-to-use interface to start getting programming based on preferences quickly. As technology with these platforms, such as MyBundle, advances, they will make the streaming experience even more enjoyable and easy to set up and use,

How Can One Get Started Streaming?

Today’s technology has made streaming TV on devices more accessible than ever before. Here’s a step-by-step guide:

Step 1) Select a Streaming Device

The streaming device allows you to connect to the Internet and stream programs. Options include:

  • Smart TV
  • Non-Smart TV with a streaming device added (like Apple TV, Amazon Prime, Chromecast, FireTV, or Roku)
  • Computer
  • Tablet
  • Smartphone
  • Video gaming console

Smart TVs have various options, including voice control and varying visual interfaces, to make streaming the programs you want to watch easier. It’s also helpful to note the TV picture quality and remote-control design when deciding which one to buy. Most people prefer streaming through a Smart TV because it is already set up to stream with minimal effort or knowledge. They come customized with a user-friendly search system and access to many streaming services. These TVs have incredible HD pictures and come pre-installed with streaming apps like Amazon Prime, Disney, HBO Max, Hulu, and Netflix.

Step 2) Select the Most Appropriate Streaming Service

A streaming service provides you with the channels and programs you want to watch. Use your computer, tablet, or smartphone to create an account with your preferred streaming service. You can usually do this from the service’s website or by downloading an app from the app store. Then, log into the service using the device you wish to use to stream the service.

If you are using a TV to connect to your streaming service, apps for popular services are probably available on the homepage. However, you may be required to download an app to use a service not already preloaded on your television. Some popular streaming services include:

·         HBO Max
·         Hulu
·      Netflix
·         YouTube TV

If it’s your first time using the streaming application, you will need to fill in your details and choose the subscription that fits your budget and content preference. For example, if you watch a lot of live TV, you may opt for something like YouTube TV. If you’re mainly interested in movies or TV shows, a Hulu and Disney+ bundle may be more up your alley. If you’re searching for the right streaming service, MyBundle packages these together and has it all available in the same place with easy accessibility in a customized fashion just for you.

Why Should People Switch from Cable to Streaming TV?

Contrary to the belief that streaming is new or untested, it’s actually been around for years. Switching from cable to streaming was rare and driven by cost-cutting, but it has become mainstream. Many people turned to streaming during the pandemic as a way to expand their entertainment options while social distancing. The growing demand for high-speed content and gaming has fueled its popularity and accessibility in recent years.

There are several compelling reasons to consider switching from cable to streaming TV:

·         Cost savings: Many streaming services cost less than $10 a month, making them a more affordable option than rising cable or satellite prices. Even with multiple subscriptions, streaming can still be more cost-effective.

·         Exclusive content: Popular shows like Netflix Originals and Apple TV programs are only available through their respective streaming platforms, offering content you can’t get with traditional cable.

·         Access to first-run movies: With the shift away from theaters, streaming services like Disney+ and HBO Max often offer first-run movies, allowing you to enjoy new releases from home.

·         Binge-watch convenience: Streaming lets you watch entire seasons of TV shows at your own pace, so you never miss an episode.

·         Watch anywhere, anytime: Whether at home or on the go, you can enjoy your favorite movies and TV shows anytime, anywhere, as long as you have internet access—whether through WI-FI or cellular on your smartphone.

The biggest reason to switch to streaming is cost savings, with many people reducing their cable bills by 60-70% while still accessing the same, or even more, programming. As streaming has gained popularity, it’s become more expensive for cable companies to maintain their services, and these rising costs are often passed on to the consumer.

Utah Broadband to Sponsor Charleston Pioneer Days on July 24

Utah-Based ISP to Show Community Support at the Pioneer Day Event Featuring Parade, Booths, Entertainment, Fireworks and More

Draper, UT – June 17, 2024 – Utah Broadband (UBB), Utah’s most trusted high-speed Internet service provider and a subsidiary of Boston Omaha Corporation (NYSE: BOC), will sponsor Charleston, UT’s Pioneer Day Celebration and firework display. UBB’s participation is an effort to further show its commitment to the community and support for local events as it strives to engage with residents.

“We are very happy to support Charleston’s Pioneer Day celebration to commemorate the early settlers in the greater Salt Lake Valley,” said UBB’s CEO Ben Elkins. “Utah Broadband wants to be more engaged with the communities it serves, and we think the Charleston Town Pioneer Day Celebration is a perfect venue to show that support. We are really looking forward to the event,  especially the fireworks.”

The 2024 Charleston Pioneer Day Celebration will be hosted at Charleston Park on Wednesday, July 24th, celebrations begin at 6:45 a.m. and continue through the evening.  The park is located at 3527 W. 3600 S, Charleston, UT 84032. Last year, over 3,000 guests attended the event throughout the day. Activities planned include a fantastic performance by the Wildwood country band, a parade, food trucks, silent and live auctions, kids’ activities and games in the park, and an epic fireworks display. UBB is one of the event’s main sponsors, as well as the fireworks sponsor.

Abi Breur Joins Utah Broadband Marketing Team

Utah-Based ISP to Emphasize Marketing to Grow Presence in Park City and Surrounding Areas

Utah Broadband (UBB), Utah’s most trusted high-speed Internet provider and a subsidiary of Boston Omaha Corporation (NYSE: BOC), announced today the appointment of Abi Breur as marketing associate for UBB as it works to increase awareness and visibility in the greater Salt Lake City/Park City region.

“We welcome Abi aboard to help us further our presence in the Park City and surrounding areas,” said Ben Elkins, CEO of Utah Broadband. “One of our big marketing efforts for this year is to get more involved with the community to demonstrate the quality of service we offer, and Abi is an important addition to drive that initiative.”

Breur comes to UBB from Alpha-Lit Marquee Letters, a national promotional marketing company with an office in Salt Lake City, where she assisted with event coordination. She also held a marketing position with Richmond American Homes, a national homebuilder. Breur holds a Bachelor of Arts in communications from Westminster University, Salt Lake City, and a Master of Science in marketing from Liberty University, Lynchburg, VA.

“I am excited to join the UBB team and I’m ready to dive in and help grow the business,” Breur said. “UBB has a great presence in the Park City area and we offer great service and value to our customers. I’m looking forward to help drive the business and create a greater presence here.”

Utah Broadband serves seven counties along the Wasatch Front and Wasatch Back. In this extremely competitive market, the company has grown consistently year-over-year, increasing revenue significantly over the past few years. In 2021, while continuing to expand the wireless market, the company started offering fiber to the home (FTTH) in addition to its fixed wireless solutions, leading to recent growth.

 About Utah Broadband

 Utah Broadband has consistently been ranked one of the best internet providers in Utah. Since 2002, Utah Broadband has proudly served communities of the Wasatch Front and Back and is known for providing customers with fast and reliable Internet speeds at a great value. Utah Broadband is a subsidiary of Boston Omaha Corporation (NYSE:BOC).

Utah Broadband Appoints Ben Elkins as New CEO

Arizona’s AireBeam CEO to Work in Both Capacities

Draper, UT – May 15, 2024 – Utah Broadband (UBB), Utah’s most trusted high-speed Internet provider and a subsidiary of Boston Omaha Corporation (NYSE: BOC), announced today the appointment of Ben Elkins as its new CEO, following the retirement of Taunya Martin, former president of Utah Broadband. Elkins is presently CEO of AireBeam, a visionary Internet service provider and a Boston Omaha Corporation subsidiary based in Arizona City, AZ. He will assume Utah Broadband’s CEO position as an additional role for Boston Omaha Broadband.

“We are very pleased that Ben will be taking over at Utah Broadband,” said Butch Burgers, Chief Business Officer at Boston Omaha Broadband. “Ben has achieved an incredible amount of success at AireBeam and we know he will bring the same energy and passion to Utah Broadband to help it further its customer base in the Salt Lake area.”

Utah Broadband serves seven counties along the Wasatch Front and Back. In this very competitive market, the company has grown consistently year-over-year, increasing revenue significantly over the past few years. In 2021, while continuing to expand the wireless market, the company started offering fiber to the home (FTTH) in addition to its fixed wireless solutions, driving recent growth.

As Utah Broadband’s CEO, Elkins brings over 20 years of experience in telecommunications and strong management skills in the areas of sales and business development, strategy, negotiations, and P&L responsibility in a variety of networking sectors, including with ISPs. In his second year as

the CEO of AireBeam, he saw Arizona’s fastest-growing fiber-to-the-home and fixed wireless Internet service provider expand exponentially to become one of the leading providers in the state. During Elkin’s two-year tenure, AireBeam increased fiber subscribers by 375 percent and increased overall customer count by 20 percent. AireBeam increased EBITDA by 31 percent from 2021 to 2023 as well. Elkins plans to bring the same growth plan to Utah Broadband.

“I am pleased to take on this new challenge and honored Boston Omaha Broadband trusts me to expand and grow Utah Broadband’s business. And, I want to recognize the amazing culture Taunya has built over the last 18 years,” Elkins said. “I’ll be able to bring some of the best practices we’ve cultivated at AireBeam and apply them to Utah Broadband to better serve customers and expand the business. I look forward to Utah Broadband continuing to be known for its outstanding customer service and great value.”

About Utah Broadband

Utah Broadband has consistently been ranked one of the best Internet providers in Utah. Since 2002, Utah Broadband has proudly served communities of the Wasatch Front and Back and is known for providing customers with fast and reliable Internet speeds at a great value. Utah Broadband is a subsidiary of Boston Omaha Corporation (NYSE:BOC).

Utah Broadband Acquires Strawberry Communications’ Internet Service Business

Utah Broadband, a subsidiary of Boston Omaha Corporation (NYSE: BOC) acquires all the Internet Service Assets of Strawberry Communications

Utah Broadband (“UBB”), a majority owned subsidiary of Boston Omaha Corporation (NYSE: BOC), has completed the acquisition of Strawberry Communications’ Internet Service business. This includes all fiber and wireless internet assets and subscriber agreements. With this acquisition, UBB expands its fiber infrastructure footprint making it one of the largest fiber providers in the Greater Park City Area and Heber Valley. Utah Broadband’s Founder and CEO Steven McGhie said, “We are excited to carry on Strawberry’s tradition of great service to its customers. Leveraging their fiber and wireless assets will complement our extensive network in these markets.”

About Strawberry Communications

Strawberry Communications was founded in 2014. Their integrity and personable service helped them maintain one of the best customer retention ratings in the industry. Jon Hagen of Strawberry Communications said, “Steven McGhie and I have been talking about this for several months and feel it will provide great synergy between our companies and a great opportunity to continue to deploy the latest technology to our customers.”

Adam Peterson, co-CEO of Boston Omaha, added, “The Strawberry Communications team has built robust networks capable of scaling within and outside of their current footprints. Additionally, their history of delighting customers by providing exceptional service made them a natural fit into our fiber-to-the-home strategy throughout western rural communities and beyond.”

About Utah Broadband

Utah Broadband has been one of Utah’s most trusted Internet Service Providers for over 20 years. UBB has engineered a carrier-class network with redundancy and reliability that is unparalleled. UBB’s Founder and CEO, Steven McGhie, built the company on their core values of respect, integrity, passion, and teamwork. UBB is currently deploying fiber and wireless service in seven counties along the Wasatch Front and Back portions of Utah. UBB strives to stand out from its competitors by providing exceptional friendly customer service and reliability.

About Boston Omaha

Boston Omaha Corporation is a public holding company with four majority owned businesses engaged in outdoor advertising, surety insurance, broadband telecommunications services, and asset management.

Forward-Looking Statements

Matters discussed in this press release may constitute forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides safe harbor protections for forward-looking statements in order to encourage companies to provide prospective information about their business. Forward-looking statements include statements concerning plans, objectives, goals, strategies, future events or performance, and underlying assumptions and other statements, which are other than statements of historical facts. The Company desires to take advantage of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and is including this cautionary statement in connection with this safe harbor legislation. The words “believe,” “anticipate,” “intends,” “estimate,” “forecast,” “project,” “plan,” “potential,” “may,” “should,” “expect,” “pending” and similar expressions identify forward-looking statements. The forward-looking statements in this press release are based upon various assumptions, many of which are based, in turn, upon further assumptions, including without limitation, our management’s examination of historical operating trends, data contained in our records and other data available from third parties. Although we believe that these assumptions were reasonable when made, because these assumptions are inherently subject to significant uncertainties and contingencies which are difficult or impossible to predict and are beyond our control, we cannot assure you that we will achieve or accomplish these expectations, beliefs or projections.

 

Company Contact

Steven McGhie  – CEO

14015 Minuteman Dr.

Draper, UT 84020