Utah Broadband offers a hassle-free Vacation Hold service that keeps your essential smart home devices connected while you’re away-all for just $20 a month, plus your regular equipment lease amount (routers, or IP addresses). This convenient option allows you to keep your UBB equipment in place and maintain enough service to run security cameras, thermostats, and other smart features. Plus, there’s no reactivation fee, and you can stay on Vacation Hold for up to 6 months, ensuring your internet is ready to go the moment you return.
With Utah Broadband’s Vacation Hold program, you can temporarily pause your service while you’re away, lowering my bill without having to cancel your account. This makes it easy to restart your service when I return, keeping your equipment and service plan just as you left them.
To place your account on Vacation Hold or reactivate it, fill out the form above or call our customer service team at 801-717-2000. we are always happy to help!
Utah Broadband’s Vacation Hold is just $20 per month, with no reactivation fee when you return. During the hold, customers are still responsible for any ongoing equipment lease charge.
While on Vacation Hold, Utah Broadband reduces your service speeds to 15 Mbps download and 5 Mbps upload.
Utah Broadband offers customers the flexibility to pause their service with Vacation Hold for up to 6-months within a calendar year.
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