Privacy Policy
Last updated September 22, 2026
Who We Are
FIF Utah, LLC, doing business as Utah Broadband and Utah Fiber (“Utah Broadband,” “UBB,” “we,” “us,” “our,” or the “Company”), a subsidiary of Boston Omaha Corporation (NYSE: BOC), respects your privacy and is committed to protecting the personal information of individuals who visit our website(s) (the “Website”) and those who subscribe to or use our internet, Wi-Fi, and related Services (the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
We provide high-speed internet Service primarily to customers located in the State of Utah. You can learn more about our Services at utahbroadband.com.
By visiting our Website or subscribing to our Services, you acknowledge the data practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, phone number, Service or billing address, payment information, account information, and information submitted when checking Service availability, requesting a quote, signing up for Service, contacting customer support, or participating in promotions or surveys.
When you visit our Websites or use our Services, we may also automatically collect certain technical information, including your IP address, browser and device information, Website activity, network performance, equipment information, bandwidth or data usage, and other information necessary to operate, maintain, and support our network and Services
How We Use Your Information
We may use your information to:
- Determine Service availability and process Service requests
- Establish, manage, and bill customer accounts
- Install, maintain, troubleshoot, and support your internet Service
- Communicate with you about your account, Service, outages, or network updates
- Maintain and improve our network, Websites, products, and customer experience
- Prevent fraud, misuse, and security threats
- Send marketing or promotional communications where permitted by law
- Measure Website and advertising performance
- Comply with applicable laws, regulations, and legal requests
We may also use aggregated or de-identified information for network planning, business analysis, and Service improvements.
Cookies and Analytics
Our Websites may use cookies, pixels, analytics tools, and similar technologies to operate our Websites, understand visitor activity, remember preferences, and measure the effectiveness of our advertising and marketing.
These technologies may collect information such as your IP address, browser, device information, pages visited, and Website interactions. You may be able to manage cookies through your browser settings.
How We Share Information
Utah Broadband does not sell personal information for monetary compensation.
We may share personal information with Service providers, contractors, affiliates, and business partners when necessary to operate our business and provide our Services. This may include payment processors, billing and account management providers, Website and technology providers, analytics and marketing platforms, and installation or field-Service providers.
We may also share information with our parent company and affiliated companies for legitimate business purposes.
Information may be disclosed when required by law or when reasonably necessary to protect Utah Broadband, our network, our customers, or others. Information may also be transferred as part of a merger, acquisition, sale, reorganization, or similar business transaction.
Email and Text Communications
If you provide your email address or mobile phone number, Utah Broadband may use it to send account, billing, Service, support, outage, or other communications.
If you consent to receive marketing emails or text messages, you may opt out at any time. Marketing emails include an unsubscribe option, and you may reply STOP to opt out of marketing text messages.
Utah Broadband does not sell or share mobile phone numbers, SMS opt-in information, or SMS consent information with third parties for their own marketing purposes.
Opting out of marketing communications does not prevent us from sending necessary transactional, account, billing, Service, security, or other non-marketing communications.
Data Retention and Security
We retain personal information for as long as reasonably necessary to provide our Services, maintain business and customer records, fulfill the purposes described in this Privacy Policy, comply with legal requirements, resolve disputes, and protect our network and customers.
Utah Broadband uses reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access to or deletion of certain personal information and to obtain a copy of certain information you previously provided.
Where the Utah Consumer Privacy Act (UCPA) applies, eligible Utah consumers may also have the right to:
- Confirm whether we process their personal data and access that data
- Correct inaccuracies in their personal data
- Request deletion of certain personal data they provided
- Obtain a portable copy of certain personal data
- Opt out of the sale of personal data
- Opt out of certain processing for targeted advertising
Certain information or processing activities may be exempt from these rights under applicable law. We may also take reasonable steps to verify your identity before fulfilling a privacy request.
Utah Broadband does not currently sell personal data or process it for targeted advertising. If that changes, we will update this Privacy Policy and provide a clear method to opt out.
How to Exercise Your Rights
To submit a privacy request, contact us using the information in the “Contact Us” section below.
We will respond to a verified request within 45 days of receipt. If reasonably necessary, we may extend this period once by an additional 45 days, and we will notify you of the extension and the reason for it before the initial period expires.
We generally do not charge a fee to respond to a privacy request, except where permitted by applicable law.
If we decline to take action on your request, we will notify you of our decision and the reason for it.
Children’s Privacy
Our Websites and Services are not directed to children under the age of 13, and Utah Broadband does not knowingly collect personal information online from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it as required by law.
Third-Party Websites
Our Websites may contain links to third-party Websites or Services. Utah Broadband is not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Services, business practices, technology, or legal requirements. Updates will be posted on our Website with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request please contact:
FIF Utah, LLC dba Utah Broadband and Utah Fiber
14015 S Minuteman Drive
Draper, Utah 84020
801-717-2000
Website: utahbroadband.com