Privacy Policy

Utah Broadband takes your privacy seriously and is committed to respecting it. Once you choose to provide personally identifiable information, it will only be used in the context of your customer relationship with Utah Broadband.

What This Privacy Policy Covers

This policy covers how Utah Broadband treats personal information that Utah Broadband collects and receives. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that Utah Broadband does not own or control, or to people that Utah Broadband does not employ or manage.

Information Collection and Use

Utah Broadband collects personal information when you register with Utah Broadband.

When you register we ask for information such as your name, email address, address and zip code.

Utah Broadband uses information for the following general purposes: to customize the content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting.

Information Sharing and Disclosure

Utah Broadband does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services that you have specifically requested, when we have your permission, or under the following circumstances:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Utah Broadband’s terms of use, or as otherwise required by law.
  • We transfer information about you if Utah Broadband is acquired by or merged with another company. In this event, Utah Broadband will notify you before information about you is transferred and becomes subject to a different privacy policy.

Your Ability to Edit Your Account Information and Preferences

You can edit your Utah Broadband Account Information at any time.

We reserve the right to send you certain communications relating to the Utah Broadband service, such as service announcements, and administrative messages, that are considered part of your Utah Broadband account, without offering you the opportunity to opt-out of receiving them.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Changes to this Privacy Policy

Utah Broadband may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Utah Broadband account or by placing a prominent notice on our site.