Disaster Recovery: How We Keep Your Internet and Business Running

Our business world has changed drastically over the last twenty-five years. Online connectivity in a professional environment is the foundation of communication between employees, customers, and future business prospects.

Online transactions have mostly overtaken in-person transactions. According to optinmonster.com, “Online shopping is growing so fast that the global online shopping market size is predicted to hit 4 trillion in 2020. And in the US alone, we’re expecting to have 300 million online shoppers in 2023. That’s 91% of the entire country’s population!”

Having a Stable Connection and Backup System

Modern companies rely heavily on their Internet connections. Businesses need a back-up connection, or one that guarantees uptime and redundancy. Otherwise, companies can face major loss of income.

It’s easy to see how a simple Internet connection means everything in today’s market. If a brick and mortar business loses their Internet connection, their point of sale system is no longer operable and they won’t be able to charge their customers. Without a plan in place, the local community is threatened by a major disaster, this could mean the business’ income is stalled for days or weeks at a time. 

For an e-commerce company, the outcome is even worse. If they lose Internet connection, they won’t be able to fulfill orders placed online. Shipping will be delayed, the company will  lose loyal customers, and they’ll lose potential customers.

We Own the Last Mile: How We Keep You in Business

Here at Utah Broadband, we have an expression we like to use: “We own the last mile.” The last mile is a telecommunications term that means the last leg of a journey. In other words, it’s that last bit of space between the Internet hub and you being able to access your Internet service. 

We use wireless connections that transmit directly from communication towers. Internet users whose providers use hard wired connections can get into trouble if those cables get cut.

For example not sure you need for example, recently CenturyLink had a significant fiber cut. This stranded many of their clients who were then unable to access their business Internet and keep their companies up and running.

A local construction business, Clyde Companies, called Utah Broadband during this disaster. We responded quickly, efficiently, and effectively.

We installed one of our Commercial Packages  in a matter of a few hours and Geneva Rock Products were back up and doing business again.

We received this testimonial from our principal contact at Clyde Companies: “UBB definitely was there to help us out of a situation that would have been much worse. Without UBB sensing the urgency of our situation and sweeping in with capes and all to rescue us, things could have been very bad. Our thanks to the UBB team for helping the Clyde Technology team in a great moment of need. Going forward we are keeping the Internet service that was provided by UBB as a permanent secondary connection at this site permanently.”

“Locally operated, our technical staff provides excellent response times when customers have a problem or question.  Utah Broadband boasts the highest capacity and most reliable wireless network in Utah.  For over ten years we have been delivering scalable internet solutions to businesses to replace Cable, and DSL connections. We also provide affordable and truly redundant solutions using wireless technology instead of another buried cable line that is susceptible to getting cut,” said Langford Lloyd from our business internet department.

Utah Broadband is the leading wireless provider in Utah that specializes in internet services for the business community. We’re confident we can provide your company an internet connection that will improve operational efficiency, control and minimize bandwidth costs, and/or out-perform existing internet connections.

Using state-of-the-art equipment, we have designed a high capacity licensed ring to provide ultimate redundancy into our network. Using advanced routing protocols we can route internet traffic out a different path if one of our links goes down.

A critical component of our ability to provide a robust, cost effective internet solution with exceptional customer service is that we own and can expand our  “last mile.”   It means that if there is a problem or need for additional service coverage, we can deal with it immediately instead of waiting for someone in another state to process a service order.

Our support staff is focused on building relationships with our customers by providing a high level of service so customers will have no reason to go anywhere else.

Whatever your business needs are, we’re here to help. Give us a call or shoot us an email. We’d love to talk about your business and what we can do to keep it running efficiently.

Every company should have the tools it needs to succeed.

KEY DIFFERENTIATORS

*   Performance—From 10 Mbps to 1 Gig

*   Reliability—Engineered to 99.999%

*   Value—20% to 60% savings over traditional offerings

*   Scalability—Instant upgradeable speeds

*   Speed of Installation—Within 3-5 business days

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