Easy Guide to Choosing Your Internet Speed and Provider

One of the biggest problems with choosing an internet service provider is that what you see isn’t always what you get. You may choose a provider based on an advertised price that fits into your budget, only to suffer sticker shock when the bill comes in the mail.

Hidden fees and unexpected expenses can come as a huge surprise, and internet and cable providers are the number one offenders. Customer complaints with larger companies are particularly high, especially with those that bundle services. With internet, cable, and perhaps phone, companies motivate you to keep services so you can access the bundle prices of what you use. However, you end up paying more in fees but also pay extra to keep services you might not normally use.


Utah Broadband has free installation available. If you’re not in one of the areas we service, make sure to ask about the installation fees with your internet provider before you schedule an appointment. You can end up paying up to $300 for installation. Try to get a list of all their fees and taxes upfront. Also, check with your neighbors. They can tell you if they’re happy with their company, prices, and customer service.


We are a Utah company, meaning we provide service to our neighbors and use a local customer service team. This means if you call us, we have very low wait times. We rate high for our internet and are also known for our exceptional customer service. Once again, if you’re not local to Utah Broadband, research your internet’s customer service reputation online and check with your neighbors.

We hope this was helpful in your decision-making process. If you have any questions, please don’t hesitate to contact us.