Healthcare Online: How to Use the Internet to Keep in Contact with Your Doctor

Think about where we were just twenty years ago, and you can see how transformative our ever-changing technology is in our world. 

With the pandemic, our difficulties have been lightened by access to each other, our businesses, and our day-to-day life. We’ve ordered our food and necessities, attended classes, conducted business meetings, and even toured far-off places like museums and tourist spots as they have opened their doors to cameras.

Without these mercies, the isolation would’ve been unbearable.

Perhaps, as time goes on, we’ll find we work at home more than we used to do and attend our classes at least partially online. Though this time has been a chore, it has shown us how versatile our activities can be with the use of the internet.

Our healthcare has also heavily relied on our online connections. Here’s how to use it to your advantage.

Organize Your Thoughts

“Before anything else, preparation is the key to success,” to quote Alexander Graham Bell. Before you meet online with a medical professional, write down all you want to talk about but prioritize what’s most important. 

Be prepared to list all your symptoms, how long you’ve had them, and any relevant information.

Initially, be concise. You’ll find if you ramble around the subject, you won’t be using your time wisely. Prepare a short statement about why you wanted the appointment, what your main concerns are, and list your symptoms. 

Before the Meeting

Send any needed charts and request any refills before the meeting. The office staff can get refills to the doctor before you meet with him or her.

The Mayo Clinic has this suggested checklist  for tech use before online meetings:

  • Well before your medical appointment, follow the organization’s instructions for downloading needed software.
  • Check your camera and make sure your device has working speakers and a microphone or headset.
  • If you’re using a mobile device, such as a smartphone or tablet, find an area in your home with strong Wi-Fi or mobile data. And check that you have enough battery power before you start your appointment.
  • Find a quiet space in your home where you won’t be interrupted.
  • Set your device’s camera at eye level to make it easy for your doctor to see and talk with you.
  • Make sure to let your doctor know if there’s another person in the room during your appointment. It’s OK to have someone there to help you remember the conversation.

Connect with Specialists

When you’re in need of a specialist, telehealth does not restrict you to where you live only. You can meet with doctors who are far away but are experts in their fields. Your primary care provider will also have an easier way to connect with their experience and decide on the best course of treatment. 

For serious health issues, the internet can literally be a lifesaver!

Send Photos

If there is anything you want your doctor to take a look at, send clear photos ahead of time. According to NPR, “Take and send a photo of obvious symptoms. Some medical issues — bites, moles, rashes and other skin issues — are particularly well suited to telemedicine. To help a doctor know how quickly a rash or skin reaction is spreading, draw a circle around it with a pen and send a sequence of photos taken over a couple of hours, noting the time each was taken.”

Safety in Numbers–Less of Them

One of the advantages of visiting your doctor without actually going to the office, is you get to avoid other sick people. Not just Covid, but every sniffle, cough, and fever. 

Especially for the immunocompromised, virtual visits prevent attracting additional illnesses others might bring with them to a doctor’s visit.

Take advantage of non-in-person visits to keep up with your health and to keep your doctor in the know of any symptoms you have. Some visits do require face-to-face, but minor illnesses or general questions can be solved online.

5 Ways to Keep Your Internet Running Smoothly

Nothing is more frustrating than working on an important project, perhaps on a time limit, and finding out that your internet just won’t behave as it should.

We’re doing more online than ever before and, as a result, stable network connectivity has never been such a necessity for our households.

Here are our top tips and tricks to keeping your internet up and running to your satisfaction.

Unplug

Remove unneeded devices from your network. These days you can buy smart versions of any electronics out there, even dishwashers and vacuum cleaners. If you don’t use these features, remove them from your internet connections.

Also, speaking of unplugging, this is not a solve-all–but try rebooting your router once in a while.

Block Ads

Do one measly search on a product you’re sort of/kind of interested in, and you’re hunted across the internet forever. Advertisements pop up in your face wherever you surf online. And even if you don’t do any specific searches, you’ll still be bombarded.

Even if you don’t mind it, pop-ups slow you down. Install a decent ad blocker on your computers.

According to Tom’s Guide, “Even though some browsers like Chrome offer built-in ad blocking, you can still the best ad blockers to cut down on irritating ads, save precious bandwidth and opt out of intrusive marketing schemes. You’ll even be able to block malicious ads that might otherwise infect your devices.” Check out Tom’s Guide for their favorite ad blockers.

Update Your Equipment

You could have the fastest internet speed in the world, but if your equipment is old, sluggish, and outdated–you won’t be getting the speed you paid for. 

According to highspeedinternet.com:

A new router can speed up your internet, but even the best wireless router can’t make your network faster than the max internet speed your provider sends to your home. So, if you have a 100 Mbps internet plan, even the fanciest router on the market can’t make your internet speeds go over 100 Mbps.

If you’re using old equipment that’s preventing you from fully utilizing your 100 Mbps speeds, replacing that router is bound to help make your internet faster.

We carry the latest in internet equipment and would be happy to help you figure out what would be the best choice for your home.

Change the Channel

Your Wi-Fi signal is divided into channels. Your router uses a Wi-Fi channel to connect with the devices in your home, and if you have lots of people in your neighborhood using the same Wi-Fi channel, then you can start losing your speed. Switching to a different channel can solve this problem.

Call Us

For our customers, let us help you set up your internet for the best connectivity. 

We’ll check your internet and make sure it reaches all parts of your house. Whether you’re in the bedroom or your office, you need to have to access the plan you’re paying for. Let’s be sure your WiFi is capable of delivering those stellar speeds throughout your home.

We’re ready to get to work for you! Don’t hesitate to reach out and contact us today. Our excellent customer service team is ready to assist you.

Disaster Recovery: How We Keep Your Internet and Business Running

Our business world has changed drastically over the last twenty-five years. Online connectivity in a professional environment is the foundation of communication between employees, customers, and future business prospects.

Online transactions have mostly overtaken in-person transactions. According to optinmonster.com, “Online shopping is growing so fast that the global online shopping market size is predicted to hit 4 trillion in 2020. And in the US alone, we’re expecting to have 300 million online shoppers in 2023. That’s 91% of the entire country’s population!”

Having a Stable Connection and Backup System

Modern companies rely heavily on their Internet connections. Businesses need a back-up connection, or one that guarantees uptime and redundancy. Otherwise, companies can face major loss of income.

It’s easy to see how a simple Internet connection means everything in today’s market. If a brick and mortar business loses their Internet connection, their point of sale system is no longer operable and they won’t be able to charge their customers. Without a plan in place, the local community is threatened by a major disaster, this could mean the business’ income is stalled for days or weeks at a time. 

For an e-commerce company, the outcome is even worse. If they lose Internet connection, they won’t be able to fulfill orders placed online. Shipping will be delayed, the company will  lose loyal customers, and they’ll lose potential customers.

We Own the Last Mile: How We Keep You in Business

Here at Utah Broadband, we have an expression we like to use: “We own the last mile.” The last mile is a telecommunications term that means the last leg of a journey. In other words, it’s that last bit of space between the Internet hub and you being able to access your Internet service. 

We use wireless connections that transmit directly from communication towers. Internet users whose providers use hard wired connections can get into trouble if those cables get cut.

For example not sure you need for example, recently CenturyLink had a significant fiber cut. This stranded many of their clients who were then unable to access their business Internet and keep their companies up and running.

A local construction business, Clyde Companies, called Utah Broadband during this disaster. We responded quickly, efficiently, and effectively.

We installed one of our Commercial Packages  in a matter of a few hours and Geneva Rock Products were back up and doing business again.

We received this testimonial from our principal contact at Clyde Companies: “UBB definitely was there to help us out of a situation that would have been much worse. Without UBB sensing the urgency of our situation and sweeping in with capes and all to rescue us, things could have been very bad. Our thanks to the UBB team for helping the Clyde Technology team in a great moment of need. Going forward we are keeping the Internet service that was provided by UBB as a permanent secondary connection at this site permanently.”

“Locally operated, our technical staff provides excellent response times when customers have a problem or question.  Utah Broadband boasts the highest capacity and most reliable wireless network in Utah.  For over ten years we have been delivering scalable internet solutions to businesses to replace Cable, and DSL connections. We also provide affordable and truly redundant solutions using wireless technology instead of another buried cable line that is susceptible to getting cut,” said Langford Lloyd from our business internet department.

Utah Broadband is the leading wireless provider in Utah that specializes in internet services for the business community. We’re confident we can provide your company an internet connection that will improve operational efficiency, control and minimize bandwidth costs, and/or out-perform existing internet connections.

Using state-of-the-art equipment, we have designed a high capacity licensed ring to provide ultimate redundancy into our network. Using advanced routing protocols we can route internet traffic out a different path if one of our links goes down.

A critical component of our ability to provide a robust, cost effective internet solution with exceptional customer service is that we own and can expand our  “last mile.”   It means that if there is a problem or need for additional service coverage, we can deal with it immediately instead of waiting for someone in another state to process a service order.

Our support staff is focused on building relationships with our customers by providing a high level of service so customers will have no reason to go anywhere else.

Whatever your business needs are, we’re here to help. Give us a call or shoot us an email. We’d love to talk about your business and what we can do to keep it running efficiently.

Every company should have the tools it needs to succeed.

KEY DIFFERENTIATORS

*   Performance—From 10 Mbps to 1 Gig

*   Reliability—Engineered to 99.999%

*   Value—20% to 60% savings over traditional offerings

*   Scalability—Instant upgradeable speeds

*   Speed of Installation—Within 3-5 business days

Who Really Invented the Internet

If you throw out the question, “who invented the internet,” it’s likely you’d get a half dozen wrong answers including Bill Gates, Mark Zuckerberg, Steve Jobs, and IBM. You’d probably also hear a joke or two about Al Gore. 

For a while, it was popular to give the free market all the credit. However, despite claims that privatization is solely responsible for the invention of the internet, such as by Wall Street Journal’s Gordon Crovitz, it appears that government programs headed by some brilliant minds are actually responsible. 

The Government’s Contribution

According to a Los Angeles Times article written by expert Michael Hiltzik, “the Internet as we know it was indeed born as a government project. In fact, without ARPA (a government program) and Bob Taylor (who funded the ARPANet as a top official at the Pentagon’s Advanced Research Projects Agency, or ARPA), it could not have come into existence. Private enterprise had no interest in something so visionary and complex, with questionable commercial opportunities.”

Hiltzik wrote a book about the importance of Xerox’s contribution to technology and its invention of a graphic interface that was indeed a precursor to the internet, but denies that Xerox is primarily responsible–even though Crovitz erroneously cited Hiltzik’s book in an effort to support his point.

Hiltzik went on to write that the “private corporation that then owned monopoly control over America’s communications network, AT&T fought tooth and nail against the ARPANet. Luckily for us, a far-sighted government agency prevailed.”

He continued, “It’s true that the Internet took off after it was privatized in 1995. But to be privatized, first you have to be government-owned. It’s another testament to people often demeaned as ‘government bureaucrats’ that they saw that the moment had come to set their child free.”

While it might be more romantic to imagine a couple of young entrepreneurs inventing away in their parent’s garage and creating something that would change our lives forever, it was the structure available in government that made the joining together of all the great minds and the various contributing inventions over the years possible. Many smaller discoveries made the internet possible.

What About Al Gore?

When Al Gore talked about being responsible for creating the internet, he didn’t mean he actually invented it. Perhaps his words were poorly chosen, and it did haunt his political career ever-after, but what he seems to have meant was that he was a driving force behind the legislation that made the internet possible. 

There are too many steps to cover all of them, but here’s what two of the most important contributors, Robert Kahn and Vinton Cerf–the latter is often referred to as the father of the internet–had to say about Al Gore, according to Snopes.com:

“Al Gore was the first political leader to recognize the importance of the Internet and to promote and support its development.

No one person or even small group of persons exclusively “invented” the internet. It is the result of many years of ongoing collaboration among people in government and the university community. But as the two people who designed the basic architecture and the core protocols that make the Internet work, we would like to acknowledge VP Gore’s contributions as a Congressman, Senator and as Vice President. No other elected official, to our knowledge, has made a greater contribution over a longer period of time.”

Basically, no one person was responsible for the internet. Xerox helped with the invention of the first ethernet. 

We know that, as reported by USA Today, “On Oct. 29, 1969, Leonard Kleinrock, a professor of computer science at UCLA, and his graduate student Charley Kline wanted to send a transmission from UCLA’s computer to another computer at Stanford Research Institute through ARPANET, the precursor to what we now know as the internet.” They only managed the first two letters, but still. That was a huge step.

We also know Robert Kahn, Bob, Taylor, and Vinton Cerf were huge contributors. But without the government forming task groups and programs, it’s likely the internet as we know it today would’ve taken much longer to develop, if ever.

Malicious Websites: What Are They and How to Avoid Them

A malicious website is any site that’s been created to cause harm by stealing your private information, gaining access to your finances, or downloading unwanted software to take over

your computer.

Whether cybercriminals want to empty your bank account, steal your identity, or are really bored and just want to remap your keyboard so you type the wrong phrase over and over again, we all have to be hypervigilant to avoid malicious websites. 

The problem is, they look like legitimate websites. So how do you avoid them?

Identifying a Malicious Website

To steer clear of malicious websites, you need to know how to identify them.

According to tessian.com, some basic tactics of fake websites are when:

  • The website automatically asks you to run software or download a file when you’re not expecting to do so.
  • The website tells you your device is infected with malware or your browser extensions or software are out-of-date.
  • The website claims you have won a prize and requests your personal information to claim it.

Other clues you’re on a fake website

  • The URL looks suspicious. https://google.com is safe. https://google.[something].com is not. This is a subdomain of [something].com — which could be a malicious website.
  • The site does not use https. Most sites use https, rather than http, which indicates they are protected by an SSL certificate. However, some sites have not yet made the upgrade to https, and not all https URLs are safe.

Look for the lock icon symbol on your web browser. This means the website is secured with a digital certificate. 

According to eecu.org, a banking institution, “This means that any information sent between your browser and the website is sent securely, and can’t be intercepted and read by someone else while the information is in transit.”

However, the lock icon no longer means guaranteed protection. “It used to be that scammers and thieves did not bother to buy digital certificates for their fake websites … Unfortunately, the scammers have caught on … and know that people are more likely to trust a “secure” site that features the padlock icon. Because of this, they are increasingly securing their fake sites with digital certificates.”

Almost 50% of phishing sites now have the lock icon. Always make sure it’s there, but keep in mind that its presence isn’t a guarantee.

Protecting Your Data from Malicious Websites

Most people don’t look into the problems of cybercrime until after they’ve been victimized. The best way to stop data breaches is to prevent them from happening in the first place by following these guidelines set by the Federal Trade Commission:

  • Install and update security software, and use a firewall. Set your security software, internet browser, and operating system (like Windows or Mac OS X) to update automatically.
  • Don’t change your browser’s security settings. You can minimize “drive-by” or bundled downloads if you keep your browser’s default security settings.
  • Pay attention to your browser’s security warnings. Many browsers come with built-in security scanners that warn you before you visit an infected webpage or download a malicious file.
  • Instead of clicking on a link in an email, type the URL of a trusted site directly into your browser. Criminals send emails that appear to be from companies you know and trust. The links may look legitimate, but clicking on them could download malware or send you to a scam site.
  • Don’t open attachments in emails unless you know who sent it and what it is. Opening the wrong attachment — even if it seems to be from friends or family — can install malware on your computer.
  • Get well-known software from the source. Sites that offer lots of different browsers, PDF readers, and other popular free software are more likely to include malware.
  • Read each screen when installing new software. If you don’t recognize a program, or are prompted to install additional “bundled” software, decline the additional program or exit the installation process.

Remove Malware

Stop your online activity immediately if you think your computer has been infected. Stay away from your financial information. Update your security software and call your computer’s tech support team for help.

Good luck!

Tech Tips: 7 Ways to Keep Your Internet Secure

It’s likely that every person who’s ever been hacked is just like you: they never thought it would happen to them. But it can happen, and if you’re not on your guard it can easily wreak havoc on you or someone in your family. 

Luckily, there are some basic steps you can take to protect your information. 

1. Use a Unique Password 

I don’t know about you, but I’ve come up with some brilliant password combinations that were immediately forgotten. That’s the problem with passwords: if they’re easy for you to remember, then they’re easy to hack. If they’re hard to hack, they’re hard for you to remember.

Using a password manager is the best way to create a strong password and to keep your online accounts accessible, and there are free versions available.

2. Check Your Privacy Settings

Those social media accounts sure have a lot of information on you and yours. You might not be aware of how much is open to the public. Check your privacy settings and make sure there isn’t more information about you out there than you want.

3. Keep All Your Software Up to Date

Updates can be annoying, we know. They always pop up and get in your view right as you’re in the zone and working on important projects. But they’re crucial because they can remove old features and boost the stability of your software. They also often include patches that plug up security holes.

4. No Piracy

You may fancy yourself a rebel or think you look dapper in an eyepatch, but don’t succumb to temptation. Stay away from pirated material. We’ll say it again—Don’t download anything that doesn’t come from a safe, reputable site. These places are where hackers lurk for unsuspecting users to think they’re downloading the newest movie only to get a computer virus. 

Stick to trusted websites. Yes, you usually need to pay, but that’s how the creators get paid. No music, movies, and books that don’t come from a trusted source.

5. Don’t click on suspicious links

You may be curious, but it’s not worth the gamble. If a trusted friend sends you a link that doesn’t look like something they would send, or has no note with it, then contact them and ask if they reached out to you before you click.

They can be in your email, on Facebook, in ads, tweets, and messages. 

If you receive a message from your bank, credit card company, or other business that asks you to enter your social security number or password, always call them instead of giving out your personal information. 

Your bank won’t ask you to enter your social security number online.

Nor will the IRS call you and ask you to send them a gift card.  

Also, call the real number and not the one listed on the email they sent you.

6. Use a VPN

What’s a VPN? The good folks at howtogeek.com define it this way: “A VPN, or Virtual Private Network, allows you to create a secure connection to another network over the Internet. VPNs can be used to access region-restricted websites, shield your browsing activity from prying eyes on public Wi-Fi, and more.”

A VPN turns your data into military-grade encryption. This extra level of protection is significant.

Especially important if you like to work at Starbucks or use the library’s WIFI, your VPN will protect your information from being breached. A VPN is also a great idea if you fly a lot. Airport internet security is not ideal.

When choosing your VPN, take care. According to Forbes, “Not all VPNs are built the same. You need, for example, to be wary when a service is free and of course a VPN that logs your data is a definite no.”

7. Buy and Keep Anti-Virus Software Up to Date on your Computer

The title says it all. Use a reputable company and protect your computer with a software that will scan and identify any questionable downloads.

Taking the steps necessary to protect your internet today means you won’t regret tomorrow. Stay tuned for more tips like these!

Online Tools to Help You Keep Your New Year’s Resolutions

There’s nothing like a brand new year spreading out before you like a new sheet of paper, unmarked and with no mistakes on it. If you’re like a big chunk of the human race, the new year is the perfect time to take stock of your life and figure out what you want to change.

However, it’s easy to get overwhelmed and that new habit, hobby or lifestyle you want can easily fall to the wayside and get abandoned altogether. 

A friend who is committed to fitness told me that in January it always gets far too crowded at the gym, but all she has to do is wait a few weeks and all the people go back to where they came from.

I don’t know about you, but that makes me want to fight to accomplish my goals. I want the months to go by and still be plugging away–to be the one who has the grit to stick to my resolutions.

Luckily, there are some online resources that help you stay motivated.

If you want to put your money where your mouth is, Stikk may be the site for you. They use the concept of “loss aversion” to help you stick to your goals. 

According to behavorialeconomics.com, “loss aversion is an important concept associated with prospect theory and is encapsulated in the expression “losses loom larger than gains” (Kahneman & Tversky, 1979). It is thought that the pain of losing is psychologically about twice as powerful as the pleasure of gaining.”

With Stikk, you can invite friends and family to cheer you on, keep reports of your progress, and pledge a certain amount of money to a cause, charity, friend or enemy.  If you fail to keep at your goal, your hard-earned cash goes out the window. People generally choose a cause they despise.

Hate spiders? Schedule a donation to the American Arachnological Society. It will keep you extra motivated. 

If you want to make the process more fun, especially if you like to play online games, then Habitica might be more your style. With Habitica, you get rewarded for your hard work and–bonus!–get to fight monsters. 

According to the website, “Habitica is a free habit-building and productivity app that treats your real life like a game. With in-game rewards and punishments to motivate you and a strong social network to inspire you, Habitica can help you achieve your goals to become healthy, hard-working, and happy.”

There’s also the Apple Design winner, Streaks. “Streaks is the to-do list that helps you form good habits. Every day you complete a task, your streak is extended. Choose or create up to twelve tasks, such as walk the dog, floss your teeth, eat healthily, practice Spanish.” 

People love to see the chain of good habits. But miss a day, and you start all over again at zero.

HabitBull is a similar, more intensive tracker that is available for Android. You’ll get reminders, join a community, and see your progress in graph form.

Another kind of resource, Dumb Little Man: Tips for Life, is geared towards helping you be your best. With articles such as How to Achieve Self Mastery, The Benefits of Solitude, and 5 Social Listening Tactics to Generate New Customers, this site has a little bit of everything for everyone. From social media marketing to shoe repair hacks, you’ll find that perfect something that’ll help you keep on track for a better you.

Making resolutions may seem like you’re setting yourself up for failure, but it doesn’t have to be that way. There’s a lot out there to help you succeed. 

You’ll find that small adjustments to your routine can make a big difference in your life.

Good luck!

Keeping Connected and Keeping Traditions with Extended Family During the Holidays

It’s the most wonderful time of the year … well, this year may win the Weirdest Holiday

Yet award, but that doesn’t mean this season can’t still be wonderful. Don’t let the miles between families keep you away from your loved ones.

We just have to be creative, positive and kind. And don’t forget to be of good cheer. Basically, all the regular holiday feelings still need to be here with us.

But let’s focus on using creativity for our holiday togetherness. Luckily, we’ve got the right technology for that.

First, ask yourself:

What Are Your Traditions?

Maybe you can find a way to put a new spin on traditions you already have. Or, if you see some you like in this list, why not try something new?

Watch Party

If you normally all curl up together on Christmas Eve and watch your favorite holiday movie, why stop now? Organize a watch party. Hulu, Netflix and Amazon have a way where you can start a movie together when you have the link. Of course, everyone has to have Hulu, Netflix or Amazon, but you can usually find a way to get a trial subscription if someone doesn’t have the right streaming service.

Here’s how to set up a watch party. If you’re worried, get the most tech-savvy relative to take over the setup.

Games

Games at the holiday feast are traditional and can be epic! Do you remember when they all play the Minister’s Cat and Blindman’s Bluff in A Christmas Carol? Well, Blindman’s Bluff wouldn’t work really well, but there are loads of traditional and not so traditional games that would.

Charades is perfect for playing with friends and family online. For children, you can do a scavenger hunt featuring holiday items and they can run off and find them and bring the objects back. 

Jackbox Games lets you play a variety of games online with friends while using your phone to submit answers and even draw pictures that appear on your screen. Only one person needs to own the game for everyone to play. 

“Jackbox Games titles are easy to pick up and play for gamers and non-gamers alike. We’ve worked hard to make sure you never need detailed instructions to get into a game and start having fun. That said, here are some detailed instructions!”

Here’s how to play and their tips for playing virtually during the holidays.

Music

For some, the holidays aren’t the holidays without the songs of the season.

Sing Christmas carols or Hanukkah songs online with your holiday crew. Plan your playlist ahead of time so everyone can print out the lyrics. Maybe record some of the songs you sing together so you’ll have them when Grandma or Grandpa are gone someday.

You can also turn your online jam session into something else. With Watch2Gether, you can create rooms where you can throw the ultimate karaoke party. Use the app with YouTube’s karaoke videos, and you’re all set.

To tell you a little bit about it, “Watch2Gether is not a streaming service where one user broadcasts and the others are just watching. Instead, every user in a room can browse for content and select videos or audio tracks to be played for everyone in the room.”

The website also notes that “The site supports a wide range of content sources such as Youtube, Dailymotion, Vimeo, and Soundcloud. For not directly integrated sources such as Netflix, Disney Plus or Amazon Prime you can use the W2gSync 3.4k feature which can synchronize external sources with the help of our browser extension.”

You could also use the room to watch movies together. Here’s the website’s How-To page.

Don’t be limited by our ideas. Message each other and brainstorm ideas. Make this year lovely and memorable in its own way.

Happy holidays to our Utah Broadband family and anyone who just stumbled across this page. Keep safe and be merry! 

Comparing Utah Broadband’s Routers for Home Use

Having the equipment you need to hop online when you’re at home is no longer a luxury but an absolute necessity. 

Before the pandemic, we were already leaning heavily on online resources. Now everyone is working and learning remotely from our homes, and it’s more important than ever. Every family member needs to be online for one reason or another, and they can’t wait to take turns.

It’s why every home needs to have access to superior internet service.

If you already have excellent service but need help optimizing what you have, check in with our troubleshooting service

Our team uses sophisticated software to analyze your current coverage gaps and design a low-cost solution to maximize your Wi-Fi coverage. 

If your access to online activity is not ideal, it’s often the equipment that’s the problem. 

It may be time to upgrade your router.

The Best Router for Your Home

We went on a hunt for the best equipment we could find. We wanted routers that would keep up with our excellent internet service. This is what we found.

eero

Eero began as a startup in San Francisco that sold mesh Wi-Fi networking systems. 

According to CNBC, these systems let you “spread Wi-Fi all around your home instead of relying on a single Wi-Fi router and boosters to cover the whole house. If you have areas that never seem to get good coverage, a mesh Wi-Fi system can help solve that.”

Eero was not designed for gaming, but according to Robot Powered Home, “Eero and eero Pro are two mesh routers that have managed to offer amazing latency even on the most crowded networks.”

Security is also important to the developers of eero. According to their website, “Eero routers remain secure, despite a number of malware attacks focused on hacking consumer routers in the past few years. Eero is built with additional layers of security to ensure that every customer is safe and secure.”

Ubiquiti

It’s likely you’ve used Ubiquiti’s technology without even knowing it. The name of this company automatically makes you think of the word ubiquitous, which means existing and found everywhere. That appears to be Ubiquiti’s goal. 

If you’ve been in an airport, you’ve probably been online with Ubiquiti.

According to Techcrunch.com, “Ubiquiti is a well-known brand if you care about networking. Many companies, schools and public spaces use Ubiquiti access points to broadcast a Wi-Fi network across an entire building.” 

With enterprise-level service, Ubiquiti can turn your home into a professional-quality online environment. 

Ubiquiti is based in San José, California. 

We’re Here to Help

We’re committed to giving our customers the very best service they can find.

Give us a call, and we’ll help you figure out how to optimize your service. We’ll also help you choose the best router for your home based on the setup and current circumstances. 

We’ll also check that your internet reaches all parts of your house. Whether you’re in the bedroom or your office, we want you to have access to the plan you’re paying for. Let’s be sure your equipment is capable of delivering those stellar speeds throughout all parts of your home.

As part of the Utah Broadband family, we’ve got your back.

How the Pandemic Has Changed the Way We Use the Internet

When it comes to internet use, the pandemic has been like a surge of bad weather. When we’re trapped at home, we tend to hit our favorite sites and scroll away to combat boredom. 

What’s different with the pandemic, however, is what we use the internet for, how we use it and what happens to those who don’t have it. Sure, Netflix and other entertainment websites are seeing huge amounts of traffic. Daytime streaming has especially gone up, since evening entertainment activities have taken over daytime hours, as well.

But as we lose touch with the opportunity to meet face to face, we’ve been turning to our online sources to keep our connections going strong.

Beyond Social Media

Yes, social media has seen a big uptick in traffic. What’s interesting, however, are the other programs we’ve been using more.

According to The New York Times,While traditional social media sites have been growing, it seems that we want to do more than just connect through messaging and text — we want to see one another. This has given a big boost to apps that used to linger in relative obscurity, like Google’s video chatting application, Duo, and Houseparty, which allows groups of friends to join a single video chat and play games together.” 

With working from home, obviously, we’re using Google Meet and Zoom for our meetings and to stay connected with co-workers. But checking in on social media with friends and family doesn’t cut it anymore, nor does the occasional phone call. We want to feel like we’re in a room together.

Happily, we have the technology.

Less Scrolling

Believe it or not, studies show we’re actually using our phones less during the pandemic. Now that we’re home for longer periods of time, we are enjoying our technology on bigger screens.

Not only are our meetings and face-to-face family time much easier on our eyes, but internet users are also using bigger screens to expand their horizons. 

What We’re Doing with Our Time

The people who are faring the best during this lockdown are the ones using this time to gain new knowledge, learn new skills, and basically try out every new hobby they’ve always longed to give a whirl. 

Everyone is trying their hand at baking, and sourdough forums are full of new chefs learning the art of fermentation. The ones who aren’t doing as well are members of at-risk families. 

Obviously, we are working from home and going to school online much, much more. People who aren’t able to do their jobs from home are the most in danger from Covid-19.

Students studying at home who are from at-risk families are also struggling. 

The Internet Gap

The online resources that have kept the majority of the population sane and productive during the pandemic haven’t been necessarily available to at-risk populations.

When two girls were found sitting on the sidewalk outside of a Taco Bell in California to use the establishment’s free Wi-Fi to do homework, the public was shocked. 

Richard Gebin, public relations officer for the Salinas City Elementary School District, stated “The digital divide is very real and delays in receiving needed technology are a statewide concern.” 

What’s even more surprising is some teachers don’t have the needed equipment and access to reliable internet. According to Common Sense Media, while about 30% of students don’t have what they need to for distance learning and homework requirements,  “from 300,000 to 400,000 K–12 teachers live in households without adequate internet connectivity—roughly 10% of all public school teachers—and 100,000 teachers lack adequate home computing devices.”  

Schools are stepping up and getting devices and hotspots out where they’re needed, but the process has been slow. The more reliant we are on internet access, the more we realize the difficulty of social disparity.

In the end, this pandemic experience has shown us what’s important in our lives and how to use the phenomenal tools we have to accomplish our professional and educational goals.

What we’ve also discovered, however, is that we need to work harder to get internet access to those who need this necessity for daily living.

Next time you’re in need of fast and reliable internet services, consider Utah Broadband.

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