Customer Praise

"Fast service. The installer was knowledgeable and fast. Really polite and informative. Speed as promised and had questions about my service/billing and called the main office and everyone is so friendly, informative and nice. Thank you. It is neat to do business with a company who is excited about the service they provide. A+++"

 

--Chris, Midway (June, 2018)

"We just moved to Utah and we desperately looking for a Internet network. So happy we found Utah Broadband! Called yesterday and I have internet service 24hrs later. Shawn the sales rep made it easy and Tim the installer was professional and knows his work well. I'm very confident I called the right company!!" 

--Jorge, Park City (February, 2018)

"I would like to express my appreciation to the salesperson I talked to about Utah Broadband, he was very helpful. Also, the installer who came out at the agreed upon time was professional and efficient. If my experience going forward continues as it started I’m sure we will be happy customers for quit some time."

--Trent, Midway (December 2017)

"I have had Utah Broadband for 10 years now and the service is excellent. I would have to say I cannot remember the last time there was a service outage. Speeds are reliable and consistent. Technical support when you need it is fast, local, and knowledgeable."

--Bob, Heber (November 2017)

“You guys are amazing!!! Came next day after an install error and I am so happy I cancelled my Centurylink. Customer service answers immediately and you treat customers with respect and true customer service. Thank you!!!”

--Brett, Park City (October 2017)

"Initial telephone call was handled immediately and professionally. Installation tech called 20 minutes prior to arriving and he arrived exactly on time. Tech evaluated entire property to find best signal and wired directly to my preferred router placement. Excellent service and knowledge by tech. Initial internet speeds are right on the promised 20mbps. Thus far, entire process has been a sincere pleasure and how other utility-type companies should operate. I very rarely give a 5-star review; that alone speaks volumes."

--James, Heber (October 2017)

"I switched from Comcast (which was horrible) and I have been extremely impressed by the service and the employees when I have called. They are amazing, helpful, prompt, and kind. I recommend them to everyone."

--Elise, Springville (September 2017)

“They just installed my broadband this morning and, the technician was: very professional, respectful, humble and very knowledgeable. I'm very happy that I chose Utah Broadband.”

--Beth, Kamas (August 2017)

"What a great company! I've been frustrated with other internet companies over the years. I found Utah Broadband and have never been happier with my internet service. Also, they were friendly and professional both over the phone and when they came by to install my internet. The price I pay is cheaper than I was paying before and I have faster speeds. That's a win-win in my book."

--Paul, Kamas (June 2017)

“I just want to say thank you for your outstanding technical support these past two days as I tried to get our new wireless router up and going. I immensely appreciate the personal, timely, and competent technical support! The wireless network is now working like a dream (kind of like Utah Broadband in general!)"

--Kristen, Salt Lake City

"Thank you for the great internet service through the years AND thank you for the speed upgrade. Recently, your Technician came to our home; he was prompt and quickly solved our problem! Go Utah Broadband!!"

--Dave, Payson

“My brother and I have been very happy with your company and will be recommending you to our friends and family.“

--Dan, Sandy

“I just want to say that I have had broadband services provided in several places by several sources. NEVER have I had such reliable service as I have had with Utah Broadband – I really mean it.”

--Fred, Park City

“It is so nice to never have to call Utah Broadband for support, your service just works. Thank you for providing such great, reliable internet!”

--Mark, West Valley City

“I have been a Utah Broadband customer for many years and can't remember the last time I even had to think about my internet connection. Thank you for providing my family with excellent service and speeds.”

--Jared, Eagle Mountain

"After years of frustration with a large ISP, we added a second service from another large provider. Even between the two of them we did not have reliable access to the Internet.  We learned about Utah Broadband and had it installed.  We have now cancelled our other two services and have great service! Instead of paying $115 a month now pay $49 and get the bandwidth we were promised with no down time."

--Kevin, Provo

"You guys pulled me out of a pinch, thanks a ton! When I moved in to my new home and didn't have Internet service, I was desperate. You guys pulled a rabbit out of the hat and got us installed. The installers were professional, clean and fast. The service works great!"

--Bob, Traverse Mountain

“All those years of Comcast and/or Qwest...begging, pleading, for a connection and modicum of customer service. Such agony! You have offered the best product and customer service. Seldom is there ever an interruption in connection, and then only briefly.” 

--Kyle, Salt Lake City

"We have enjoyed doing business with you. Your service was excellent, always prompt and professional. We can only hope to find a company similar to yours in California."

--Alice, Saratoga Springs

Thanks for the great service you have given us. We feel lucky to have you. THANK YOU!

--Jim, Alpine

"It is not every day that one finds a service provider (internet or otherwise) that consistently gets things RIGHT – you are the exception to that. Each time I deal with UBB – you guys get it right. Please thank the installer for doing a great job, not only installing the outside gear, but ensuring it was plugged up correctly inside as well. Thanks again!"

--Paul, Park City